Everest Microbial Defense™ Shipping Policy
Domestic Shipping Policy
Shipment processing time
Orders are processed within 24 to 48 hours unless explicitly stated on shop.everestantimicrobial.com.
All orders are shipped Monday/Wednesday/Friday. If store is experiencing higher volumes processing times may be extended an additional 24 to 48 hours. Processing times are updated and displayed via our online store as appropriate. We do not process or ship orders on US holidays.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment methods
USPS Ground: 3-5 business days*
Price: Varies based on order
UPS Ground: 2-5 business days
Price: Varies based on order**
* Shipping delays may occur due to inclement weather and other unforeseen circumstances.
** UPS Ground shipping is by request only and fees are owed at time of purchase.
Shipment to P.O. boxes or APO/FPO addresses
Everest Microbial Defense™ can ship to P.O., APO and FPO addresses.
Shipment confirmation and order tracking
Shipping confirmation and tracking numbers are sent at the time of order processing via customer email provided at checkout.
Customs, duties, and taxes
Everest Microbial Defense™ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Everest Microbial Defense™ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
At this time, Everest Microbial Defense™ only ships to the United States. Customers with international shipping needs should contact us for more information.
Returns Policy
Returns for all liquid products are accepted for unopened product only. Used products will not be accepted for return. Refunds for returned product will be processed to the original method of payment at the time products are received. Everest Microbial Defense™ is not responsible for return shipping costs, damages or lost/stolen packages.
Send all returns to:
Attn: Returns
Everest Microbial Defense™
1925 West Harvard Ave., Suite B
Englewood, CO 80110
NoStench™ Guarantee
NoStench™ Kitchen Sponges and NoStench™ Microfiber Cloths are guaranteed not to stink for 90 days. If a NoStench™ Kitchen Sponge or NoStench™ Microfiber Cloth develops stinks up to 90 days after purchase, customer may receive a full refund upon receiving the product in question. If customer does not return the product, a refund will not be issued.